Frequently Asked Questions (FAQ)
How can I place an order?
Simply browse our collections, add your favorite products to the cart, and proceed to checkout.
What payment methods do you accept?
We accept UPI, Debit Cards, Credit Cards, Net Banking, Wallets, and other secure payment methods available during checkout.
How long does delivery take?
Most orders are delivered within 3–7 business days, depending on your location.
Can I track my order?
Yes. Once your order is shipped, you will receive tracking details via email or SMS.
Do you offer Cash on Delivery (COD)?
COD availability depends on your location and selected products.
What should I do if I receive a damaged item?
Please contact our support team within 48 hours of delivery with photos of the damaged product.
Can I cancel my order?
Orders can be canceled before they are shipped. Once shipped, cancellation may not be possible.
How can I contact ShopLyra?
You can contact us through our support email: support@shoplyra.in